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Tuesday, May 7 • 8:00am - 9:15am
Cultural Humility: Less talking. Less assuming. More compassion. More listening. LIMITED

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Limited Capacity seats available

Cultural humility is a tool that every one of us who works with people from diverse backgrounds should use every day of our professional life and beyond. It is a multi-dimensional concept that looks at 3 sets of principles that guide the thinking, behavior and actions of individuals and institutions to positively affect interpersonal relationships as well as systems change.
As professionals who work in various fields and assist clients from all walks of life, how prepared are we to treat our clients with human dignity and show them that we respect them, and we are here to serve them. Call it bias or stereotypes, each of us knows or has a list of traits that have been ascribed to people. How often do we think that our biases or stereotypes affect the services that we provide? Let us talk about our assumptions for a minute and how we project those assumptions versus what are our client’s actual experiences and who they really are.

avatar for Veronica Ouya

Veronica Ouya

Founder/Owner, OLC Interpreter Consulting LLC
Veronica Ouya is a:-·         Certification Commission for Healthcare Interpreters (CCHI) Certified Medical Professional·         Member of Iowa Interpreters and Translators Association(IITA)·         Ph.D. Student (Human Development and Family Studies) in Iowa State... Read More →

Tuesday May 7, 2019 8:00am - 9:15am CDT
Room 107